Terms of Service

Updated April 25, 2025
Welcome to Voyance. By accessing or using our software and services (“Service”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
Description of Service

Voyance is an AI-powered platform that helps real estate investors evaluate deals faster and more accurately. Users can upload investment documents such as leases, offering memorandums, rent rolls, and financial statements. Voyance automatically reads, interprets, and analyzes this content to provide actionable insights, including scoring properties against user-defined investment criteria, building financial models, and extracting key risk factors.

Eligibility and Registration

You may use Voyance only in compliance with these Terms and all applicable laws. You must be at least 18 years old to use the Service. You are responsible for your account and for keeping your login credentials secure. You agree not to share your account or use the Service to violate any laws or third-party rights.

Subscription and Billing

If you purchase a paid plan, fees are billed in advance on a monthly or annual basis. You may cancel anytime, but no refunds will be provided for unused time.

User Conduct and Prohibited Activities
  • Legal Compliance: You agree not to use the Service for any illegal activities. We reserve the right to refuse or terminate services for any user engaged in unlawful conduct.
  • Prohibited Use: You must not misuse or interfere with the proper functioning of the Service, including, but not limited to, unauthorized access, distribution of harmful software, or any other activity that might harm Voyance or its users.
Intellectual Property
  • Ownership: Any content, data, or materials uploaded by you remain your property.
  • License Grant: By uploading content, you grant Voyance a non-exclusive, royalty-free license to use, process, and store such content solely for the purpose of providing the Service.
  • Third-Party Content: The Service may integrate with third-party services; your use of such services is subject to their respective terms.
Privacy

Please refer to our Privacy Policy for details on how we collect, use, and safeguard your personal information. By using the Service, you consent to the practices described in the Privacy Policy.

Disclaims and Limitations of Liability
  • Service “As Is”: The Service is provided on an “as is” basis without warranties of any kind.
  • No Warranty: Voyance disclaims any express or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose.
  • Limitation of Liability: In no event shall Voyance be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the Service.
Termination
  • Discretion: Voyance may terminate or suspend your account at its discretion, with appropriate notice, if you breach these Terms or engage in illegal or harmful activities.
  • Effect of Termination: Upon termination, you must cease all use of the Service. All rights granted to you under these Terms will immediately cease.
Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be held in San Francisco, California.

Modification of Terms

Voyance reserves the right to modify these Terms at any time. Notice of changes will be provided via the Service or email. Continued use of the Service after such changes constitutes your acceptance of the new Terms.

Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Voyance
320 Alabama Street
San Francisco, CA 94110
team@getvoyance.com