Information We Collect
A. Personal Information
When you register for our Service or use features related to payment processing, we collect personal data including:
- Identity Information: Your name.
- Contact Information: Your email address and physical address.
- Payment Information: Data required for processing payments, which may include billing details provided directly to our payment processor.
- Other Information: Any other information you voluntarily provide.
B. Usage Data
We may automatically collect non-personal information related to your usage of the Service, such as:
- IP addresses, browser type, and operating system.
- Log data including access times, pages visited, and interaction details.
How We Use Your Information
We use the information we collect for purposes including:
- Providing and Maintaining our Service: To deliver, manage, and improve our software and payment processing functions.
- Communication: To send account-related notifications and respond to inquiries.
- Payment Processing: To execute transactions and calculate fees, where your payment fee is automatically withheld.
- Analytics and Improvements: To understand user behavior and enhance our offerings.
- Compliance and Legal Obligations: To meet regulatory requirements and prevent fraudulent or illegal activities.
How We Share Your Information
Your personal information may be disclosed to:
- Service Providers: Third-party vendors who support our business operations (e.g., payment processors, hosting providers) under strict confidentiality agreements.
- Legal and Regulatory Authorities: When required by law or to protect the rights, property, or safety of Voyance or others.
- Business Transfers: In connection with mergers, acquisitions, or asset sales, provided that the receiving party agrees to protect your information.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Data associated with payment processing will be stored according to industry standards and legal obligations.
Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no data transmission over the Internet is completely secure. You are responsible for safeguarding your account credentials.
Your Rights and Choices
Depending on applicable law, you may have certain rights regarding your personal information, including:
- Access and Correction: The right to access and update your personal data.
- Deletion: The right to request deletion of your data, subject to applicable legal obligations.
- Opt-Out: The ability to opt-out of certain communications. Please note that opting out may affect your ability to use some features of our Service.
To exercise these rights, please contact us using the information provided below.
Third-Party Links and Services
Our Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies when you visit their sites.
International Data Transfers
If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. and other countries. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy.
Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to remove such data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through our Service or by other appropriate means. Your continued use of the Service after the changes constitutes your acceptance of the updated Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Voyance
320 Alabama Street
San Francisco, CA 94110
privacy@getvoyance.com
